Nature's Sunshine Products
  • 28-Feb-2020 to Until Filled (MST)
  • Customer Support
  • Spanish Fork, UT, USA
  • $14.17 per hour
  • Hourly
  • Part Time

Paid holidays (4 hours), free products, tuition reimbursement, 401(K) match, and much more.


Connect with Nature and join the Nature's Sunshine Team!

Nature's Sunshine is looking for the best Customer Experience (CX) Specialist to serve our customers and become product experts in sharing the healing power of nature.

Full and Part-time Schedules available:  Various schedules in the afternoon, Monday through Friday. We are not open on Saturdays or Sundays! 

 

CUSTOMER EXPERIENCE (CX) SPECIALIST

WORK FROM HOME and get paid

 

Why join the Nature's Sunshine Family?

  • Great Opportunity
  • Flexible Schedules
  • Paid Holidays
  • Paid Training
  • Retirement Plan options
  • up to $750 in Free company products per year
  • Career Development
  • Tuition Reimbursement for FT and PT Employees
  • Get Paid to focus on Health and an active lifestyle

What would you be doing? 

  • Assist member Distributors and Managers with inbound product orders and other interactions, while maintaining positive performance standards and metrics
  • Process orders, new member applications, renewals, returns, etc.
  • Answer questions with respect to compensation plan, products, business programs/promotions, etc. effectively in a personal and professional manner
  • Document interactions for auditing purposes
  • Select the best solution to resolve and de-escalate issues regarding service or products
  • Create an atmosphere of Quality, Integrity and Customer Service with a Member-First attitude.
  • Attend daily training and updates regarding promotions and upsell items to promote on each call
  • Seek guidance as needed between departments and leaders as needed to improve personal job skills and delivery

Skills and Experience to be a Customer Support Agent:

  • Bilingual/ English/Spanish, advanced proficiency in Spanish, including speaking, reading and writing
  • Microsoft Office, typing 30+, 10-key skills
  • Friendly, upbeat attitude. Strong listening, comprehension, patient and objective skills
  • Phone skills and experience regarding Customer Service inbound calls is preferred
  • Basic knowledge of Direct Sales
  • High School Diploma or equivalent - a college degree is not required

 

Connect with Nature and Join the Nature's Sunshine Team!

Join the first company to encapsulate herbs, founded in 1972, with a mission to transform lives around the world by providing top quality herbal products. 

Our focus is to share the healing power of nature with our customers around the world

Nature's Sunshine invests in your financial security, well-being, and your future with a comprehensive Total Rewards program focused on "YOU", along with the ability to train and work remotely. Come and build your career in the comforts of your own home.

 

Are YOU ready to change lives and share the healing power of Nature? Are you looking for an opportunity where you can earn money and work from home? If so, then this might be the perfect job opportunity for you!

Nature's Sunshine Products
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