Nature's Sunshine
  • 05-Jun-2017 to 04-Aug-2017 (MST)
  • Synergy-Customer Service
  • Pleasant Grove, UT, USA
  • $14.76
  • Hourly
  • Full Time

English/Slovenian Bilingual Skills Required

Performs the following types of duties:
• Answers phone calls dealing with product questions, bonus plan, bonus problems, shipping problems, conventions, special promotions, and other customer service-related questions.
• Responds to faxes and emails.
• Solves customer service problems.
• Provides distributors with tracking numbers, RMA numbers, and other updated information.
• Performs data entry including applications, orders, autoships, membership and autoship changes.
• Performs other related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Knowledge: General knowledge of Synergy marketing plan, policies, products, and Brookline system.

Skill: Type 40 wpm, 10-key, basic PC skills (Microsoft applications). Good phone manners, customer service and organizational skills. Bilingual English/Slovenian skills are required.

Ability to associate and cooperate with people, communicate with customers in a polite, professional manner, answer a wide range of customer service-related questions, and ability to solve problems.

EXPERIENCE/EDUCATION:
Four years of high school plus one or more years' experience in network marketing customer service.

Nature's Sunshine
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